Thank you for your interest in MStep. Should you wish to receive more information about us and our services, or if you are interested in receiving a customized combo pack pricing, please do not hesitate to contact us.

By filling out the contact form, you are guaranteed a response from our team within 1 business day. We will help you assess your needs and get you the package that is just right for you !

MStep Services Terms: Clear Simple Terms: Our usual turn-around for general design projects is 48hrs – 72hrs! Please note the turn-around excludes weekends and starts when we have received all of the relevant files. Our aim is to ensure that we deliver your project as promptly as possible with 100% satisfaction guaranteed. There are times that our delivery time-frame may exceed stated time-frames for reasons beyond our control, including but not limited to: delayed verification of content, delays in verifying install-able files, server configuration issues, domain and hosting propagation, bugs from themes, support from theme authors, backlog from orders, holidays and even unforeseen technical difficulties. However, our ethos is to put our customers, first and you can be assured of our utmost commitment to your work at all times.

WordPress Installations and Demo Content Set-up: The images we use on your demo websites are copyrighted to their respective authors and we have used these images as place-holders ONLY! You MUST NOT use them on your live website without purchasing proper licenses. MStep and its affiliates are not responsible for any copyright infringement arising for unauthorized use of these images, or related place-holder content.

Payment and Guarantees: We require full payment for all services below $1000 prior to release in order to commence work on a project. Guarantee: We offer 30 Days Money Back Guarantee on our Services with the exception of domain names purchased on-behalf of our customers and related third-part software or services.

Support: We offer 30 Days Support of our work after approval

Delivery:  Our delivery terms are as agreed. However, there may be times due to reasons beyond our control that these may vary for different reasons such as delay in customer feedback, resources and acts of God. By signing-up to our services you automatically confirm that you’ve read and agree to the terms above.

Hours of Operation Our normal working hours are Monday to Friday however, we are sometimes available on the weened at our discretion. Any questions please contact [email protected]